Rodent Droppings and Hantavirus Cleanup
Cleanup addresses hantavirus and droppings from rodents in basements, attics and crawl spaces.
See rodent droppings and hantavirus cleanupGet a dead animal located and removed from a wall, attic, vent, crawl space, home or business in South Park, followed by cleaning and odor treatment at the source.
This service finds and removes a dead animal, cleans the areas it affected, treats contamination and works to reduce odor where it originates.
An animal may be visible in a room or yard, but it can also be hidden behind drywall, under insulation, inside ductwork or below a floor. The first step is to narrow down the location without opening more of the building than needed. Access may be simple, or a small section of wall, ceiling or cabinet may need to be opened.
The job does not always end when the remains are gone. Decomposition fluid may have entered wood, insulation or another porous surface, and leftover residue must be checked. Some affected material may need disposal. An EPA-registered disinfectant is used on cleanable hard surfaces and left for the complete contact time stated on its label. Odor work follows removal of the source, cleaning and drying.

Calls receive an answer day and night, while unmarked vehicles help keep the visit private at your home, business or rental.
Photos and notes can show the affected area, contaminated material removed and repairs left for your restoration contractor or insurance company.
Before work starts, every step is made clear, including how crews find the source, create any needed openings and identify materials for removal.
Personal property is covered or moved, while access openings stay no larger than practical for removal.
Dead animal cleaning can help when you find staining, insects or an odor that will not go away but cannot safely access the source. Each setting calls for a cleanup and access plan based on its location. You may encounter situations such as:
An odor or stain points to an animal inside a wall cavity, where limited access may need to be created.
Animal remains may be discovered with nest material or soiled stored items inside a utility area, shed or garage.
The HVAC system can carry the smell, so the animal may not be near the room where you notice the odor.
Source removal should be documented for the property manager or landlord, along with cleaning records and details about any removed building material.
Start by reducing contact with the area and limiting the spread of odor. Take these steps while waiting for cleanup technicians:
Call (888) 440-9227Bob Vila and HomeAdvisor each publish a typical dead animal removal range of $150 to $250. That range is for removal, while opening a wall, taking out contaminated material and treating odor can change the scope. The final price depends on access and the affected area.
These national ranges are taken from published cost guides, rather than a property visit. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 440-9227Coverage varies by policy and by the cause of the loss. Insurance companies may treat animal removal, damaged building materials and odor cleanup differently, so ask about each part before work begins when possible.
A policy may exclude damage caused by pests or animals but apply different terms when a covered opening or sudden event is involved. Discuss each portion of cleanup separately.
Work involving building systems, walls, common spaces or attics is commonly arranged by the landlord, but responsibility depends on local rules and lease terms.
Ask your insurance company whether removal, access openings, contaminated insulation, odor treatment and restoration services are covered, and what photos or records are required.
The owner of the property often covers the cost when insurance is not involved. Before approving access through the building, a tenant should notify the landlord about the issue.
The dead animal remediation process follows a practical order: locate the source, create safe access, remove the animal and affected materials, clean the space, treat odor and document every step.
Technicians first examine where odor is strongest and look at stains, insect activity, likely entrances, vents and surrounding voids before making an opening.
For the affected area, crews select suitable respiratory equipment, gloves and clothing, then move or cover nearby belongings.
A vent cover may be removed or a limited opening may be made in a wall, ceiling or cabinet when the source is hidden.
The animal is contained for disposal, moved with minimal handling and kept away from unaffected surfaces as it leaves the property.
Crews distinguish cleanable materials from damaged drywall, cardboard, padding or insulation that has been soiled.
Cleaning comes first on hard surfaces, followed by application of an EPA-registered disinfectant for every minute of contact time stated on its label.
Once contaminated material and the source have been removed, crews use HEPA filtration, air movement and a suitable odor treatment.
Crews inspect the area for lingering smell or residue and give you notes on wall, finish or insulation repairs needed before you move forward.
You can call anytime. You speak with a dead animal removal and cleanup specialist who outlines the process and schedules a start time with you.
A dead animal may contaminate the area with bodily fluids, bacteria, insects and heavy odor. Avoid touching it directly or sweeping the area while dry.
Droppings, nesting material and soiled insulation may be present near the animal. They should not be swept or vacuumed dry because dust can spread through the air.
The source may draw flies and other insects that travel into surrounding areas. Removing the source and cleaning corrects the conditions that attract them.
Protect your eyes, mouth and broken skin so they do not contact contaminated liquid or animal remains. After direct contact, a scratch or a bite, wash the exposed area and ask for medical guidance.
Can you clean it yourself? Keep your pets away and consult local sanitation or animal control instructions when a small animal lies outdoors in an accessible, open location. Seek professional cleanup if you cannot identify the species, the animal is concealed, porous surfaces absorbed fluid or direct exposure cannot be prevented.
Materials stay when thorough cleaning is possible. Removal may be necessary for porous items that soaked up decomposition fluid or surfaces that cannot be accessed from every side.

Removal and cleaning can take one visit when the animal is accessible. A hidden source can take longer, especially when finding it is uncertain, a wall opening is necessary or absorbent material retains odor.
| Scene | Typical time on site |
|---|---|
| Accessible area with the animal in view | Often completed in one visit |
| Animal inside a wall, attic or crawl space | Varies by location and safe entry |
| Contamination with building material removal | Could require cleaning followed by a separate repair appointment |
Dead animal odors are addressed first by locating and removing their source. Bleach used in the room, fragrance and air fresheners can only mask the smell for a short time. None of them cleans hidden material under insulation or beyond a wall.
After the animal and contaminated materials are gone, hard surfaces are cleaned and the space is dried. HEPA air filtration and targeted odor treatment can improve air quality. A vent, wall cavity or crawl space is checked again if odor persists, because a missed patch of soiled material can keep releasing odor.
The full dead animal removal and cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in West Virginia and Kanawha County.
Read the full dead animal removal and cleanup guide
Planning for access, containment and cleanup can depend on local population, housing and entry conditions.
Knowing that Charleston Area Medical Center is about 2.9 miles away helps households plan where to seek care before arranging scene cleanup.
Kanawha City, Loudon Heights, and East End are nearby, which helps define practical routes for crews, equipment, and sealed waste containers.
Properties within this Charleston neighborhood may share alleys, entries, or parking, so equipment movement should be planned around nearby residents.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
Cleanup addresses hantavirus and droppings from rodents in basements, attics and crawl spaces.
See rodent droppings and hantavirus cleanup
Attics and other structures receive cleanup and disinfection for bat and bird guano.
See bird and bat guano cleanup
Animal hoarding cleanup of waste, urine soaked materials and ammonia odor.
See animal hoarding cleanup
At the source, death odor removal uses air scrubbers plus hydroxyl and ozone treatment.
See death odor removal
Blood, body fluids and other infectious materials are removed, followed by property disinfection.
See biohazard cleanup
Biological remediation that removes contamination and returns a space to safe use.
See biohazard remediation
Crawl space sewage cleanup addresses wet insulation and affected soil.
See crawl space sewage cleanup
Biohazard cleanup for hotels, Airbnb units and rental properties.
See hotel, airbnb and rental biohazard cleanupThere is no fixed time because odor depends on what remains, the material affected, heat, humidity and ventilation. After thorough source removal and cleanup, you should notice the smell decreasing. Persistent odor can mean that fluid, insulation, nesting material or part of the source was missed and the area needs another inspection.
Coverage depends on your policy and what caused the problem. While certain insurance policies leave out pest or animal damage, they may address resulting building damage another way. Keep cleanup notes and photos while asking the insurance company which costs it covers for carcass removal, structural access, soiled insulation, odor treatment and repair work.
Removal begins with the animal and all affected materials crews can reach. Next, crews clean and dry hard surfaces, using disinfectant where appropriate. Crews may follow with HEPA air filtration or another focused treatment. Fragrances and sprays cannot correct the source by themselves, since smell can return if nesting debris, contaminated insulation or fluid remains.
The job often separates cleaning work from building repairs. Crews may make a limited opening for access, remove contaminated items and record what work was done. Find out if a separate contractor is needed for painting, replacing insulation, repairing HVAC parts or closing the drywall opening.
Animal remains can create a biohazard when decomposition fluid, waste, bacteria or insects contaminate the surrounding area. A decayed or unidentified animal presents more risk, especially when porous surfaces are soiled or you cannot prevent direct contact. Do not let anyone or any pets enter before an assessment.
The animal should be located through a system check before airflow can spread its odor farther. A reachable vent cover or duct section may be opened for removal and cleaning. Some HVAC components may need a heating and cooling contractor if they cannot be safely accessed or cleaned as part of the removal.
Discreet, respectful dead animal removal and cleanup, 24 hours a day, with crews in unmarked vehicles.